Host

One location

Setup, then a small monthly.

These are playbook numbers, not a venture SaaS grid. Half when we start. Rest when the test message fires on a real phone. Extra language or extra shop is another line, not a custom app.

  • Everything in Menu
  • One-tap Closed that the bot reads immediately
  • Guests book a slot; you get a ping
  • Week one: real questions, not invented ones

Week one is copy 30 real messages, write answers, test, QR, collect. Kill rule: if they will not tap Closed, do not sell Closed.

What a cafe actually pays

Example: Host at 500 setup, 50 a month. Half (250) day one. 250 when Kiln-style test booking fires. Month two on the calendar date. If they add waitlist later, that is 150 more setup, 25 a month — a new invoice, not a surprise inside Host.

Paper menu next to a phone QR menu
Paper dies every season. The sheet does not.
Cook at the pass, not looking at a phone
The point of the product.

Not included

Running their whole inbox. Fake Google reviews. Holding deposits on a personal card. A native app. Custom software for a chain. If they want those, this is the wrong shop.

Add-ons

Waitlist when a table frees100–25020–40
Google Business Profile done right80–20020–40
Saved replies for Instagram / WhatsApp40–100—

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